Call for papers


Improving the Quality of Public Services


A Multinational Conference on Public Management


National Research University – Higher School of Economics
University of Maryland School of Public Policy
Association for Public Policy Analysis and Management


Conference date: June 27-29, 2011

Location: National Research University - Higher School of Economics

Moscow, Russia

The main web page for the conference is:

Public desire for better services from government is universal, but the approaches taken to improve public services, and the outcomes achieved, vary dramatically from country to countryResearchers and practitioners around the world have learned much about the factors that influence efficiency, effectiveness, equity, and responsiveness in public service design and delivery across different contexts. Lessons emerging from developing and transition countries have potential to shed new light on longstanding questions about public service performance.

In an effort to consolidate these lessons, the National Research University - Higher School of Economics (HSE), the Russian Federation Ministry of Economic Development, and the University of Maryland School of Public Policy (UMD), in collaboration with the Association for Public Policy Analysis and Management (APPAM), will hold a conference in Moscow June 27-29, 2011. The conference is designed to attract a worldwide audience, including academics and professionals from universities, think tanks, government agencies, the private sector, civil society, and beyond.

Papers are solicited on all aspects of public policy and public management associated with improving the quality of public services at the local, sub-national, national, and regional levels. Cross-national and comparative papers are encouraged, as are papers that explore the exigencies of public administration in the Russian Federation while advancing concrete proposals to improve public services for Russian citizens. Papers will be presented in topic-oriented panels with presenters and discussants.

Program co-chairs:

Prof. Alexey Barabashev
Dean, School of Public Administration, National Research University-Higher School of Economics (NRU-HSE)

Prof. Douglas J. Besharov
School of Public Policy, University of Maryland (UMD)
Chair, International Activities Committee, Association for Public Policy Analysis and Management
Co-editor, International Policy Exchange Series, Oxford University Press

Program committee
Kenneth Apfel, School of Public Policy, UMD
Sandra O. Archibald, Evans School of Public Affairs, University of Washington
Karen Baehler, School of Public Affairs, American University
Andrey Klimenko, Institute of Public Administration, NRU-HSE
Sergey Parkhomenko, School of Public Administration, NRU-HSE
Maureen Pirog, Editor, Journal of Policy Analysis and Management, Indiana University
Lev Yakobson, Vice-Rector, NRU-HSE

The conference agenda is broad. Possible topics for papers include, but are not limited to the following:

·      Reinventing public service design and delivery

·      Measuring performance (using administrative and other data)

·      Governance, leadership, and financing

·      Roles of formal and informal institutions, especially in developing and transition countries

·      Transparency, integrity, and anti-corruption initiatives

·      Collaboration across agencies, sectors, and federal systems

·      E-government

·      Citizen and community engagement

·      Globalization and the role of international organizations

·      Lessons from experiments: Contracting out, public-private partnerships, quasi-markets, specialized agencies, etc.

·      Beyond policy and public management fads:  What works under varying conditions?

Abstract submissions: Please click here to submit an abstract online through the APPAM website.

Deadline: The deadline for abstract submissions is January 24, 2011. (Extended)

Language: Please note that English will be the official language of the conference. Abstracts, papers, and presentations are expected to be delivered in English, but papers and abstracts may be submitted in Russian as well as in English.



10 Dec. 2010

Early registration begins

24 Jan. 2011

Deadline to submit proposals (Extended)

21 Feb. 2011

Proposal status notifications

4 Apr. 2011

Early registration ends, regular registration begins; papers due for distribution

25 Apr. 2011

Program available online

23 May 2011

Regular registration ends; all additional registrations must be made on-site

27 Jun. 2011

Welcome dinner for paper presenters, panel chairs, and panel discussants

28 Jun. 2011

Opening plenary and keynote address

Registration is now available; click here to register through the APPAM website.

Early registration will close on April 4, 2011. Regular registration will close on May 23, 2011. After this date, registration will be available on-site at the conference.

Side trips: For more information on side trips or personal excursion tours being planned please see the conference website at:

Hotel accommodations and Airport Transfers: HSE is coordinating hotel accommodations in Moscow for the conference. To learn more and to make reservations, as well as learn about transfers between the airport and hotels please click here.

Post-conference publication: Papers from the conference will be considered for publication in the Oxford University Press Series on “Comparative Policy Analysis.” Information about the series is available at:

Contact information: For more information about the conference, please visit the conference website:

For inquiries in regards to proposals, opportunities to support the conference, registration, or administrative matters please contact:

Jocelyn L. Mason
Program and Conference Coordinator
Association for PUblic Policy Analysis and Management (APPAM)


Contact Person in Moscow: 

Ms. Elena Guseletova
Head of International Office
School of Public Administration, HSE 
20 Myasnitskaya Street, office 605

Tel: +7 495 628 96 09